Updating existing entries with the Import Entries plugin

In addition to creating new entries, the Import Entries plugin does allow you to update existing entries. It's very important to note, however, that the existing entry will be completely overwritten.

If adding new entries and deleting old ones is not an option, please make sure you have a backup of your entries before proceeding. You can export your entries via Forms > Import/Export > Export Entries.

Here's how you can update existing entries with the Import Entries plugin:

1. Go to the Gravity Forms Import/Export page

Click on Import Entries

Opening the Gravity Forms Import/Export page

2. Upload the CSV file with your entries

Your CSV file must contain an Entry ID column in order to update existing entries.

Uploading a csv file via drag and drop or by clicking in the upload area

3. Choose a form

Choosing an existing form to use when updating existing entries

4. Click the Continue button

Because your file will contain an Entry ID column, you'll get a warning that your entries will be overwritten. Click the blue Continue button to proceed.

The warning box indicating that the CSV file contains an Entry ID column

5. Map columns from your file to the appropriate Gravity Forms fields

To update existing entries, your file must contain valid Entry IDs. Please be aware that updating entries completely overwrites the existing entry.

Mapping columns from a CSV file including Entry ID to a Gravity Forms fields

Click the "Continue with Import" button to proceed.

6. Configure the import settings

Once you have mapped your fields, there are some basic options to configure. If you aren't sure what to do, you can hover over a question mark and it will have additional information on what the setting does.

The Configure Import Options screen

Click the "Continue with Import" button to proceed.

8. Upon completion, the Import Results page will summarize the results

Successful update:

Summary page following a successful import

Unsuccessful update:

A completed update run with 1 rejected entry

If there were errors, you can click the "view log" link to see a list of entries that were not updated and the reason they were rejected. You can also download a file containing the rejected records, fix the errors, then try your update again.

You'll see the following options as well:

  • The View Imported Records button will appear if some of your entries were updated successfully. It will not appear if no entries were processed successfully.
  • The Modify Import Configuration button will take you back to the Configure Import Options screen
  • The Change Field Mapping button will return you to the Field Mapping screen where you can make changes to your mappings
  • The Start New Import will take you back to the Select Source screen
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